Financial Aid Advisor - Scholarships

The primary purpose of this position is to work alongside the Director of Financial Aid to manage the financial aid programs at Riverland College. The position leads the process of awarding financial aid to students with last-dollar award eligibility and ensuring reimbursement to the college by the awarding agency. The position also exists to assist students and families in the financial aid process, including the Dream Act. The position requires a high level of knowledge of Federal and State regulations that are needed to ensure compliance with the financial aid programs and a high level of knowledge of the software used and knowledge of the Department of Education websites. A high level of customer service and confidentiality is required in performing the duties in this position. Strong organizational skills are essential due to the high volume of record keeping and data collection.
 
Minimum Qualifications

• Minimum of six (6) years of relevant work experience (ex: professional-level experience with detailed knowledge of financial rules and regulations, project management, and the ability to interpret and understand new rules, regulations, and statutes) -OR- bachelor’s degree and two (2) years of relevant work experience -OR- an equivalent combination of education and experience.  An associate degree can be substituted for 6 months of experience, a bachelor’s degree for 12 months, and a master’s degree for 18 months.
• Excellent oral and written communication skills to communicate complex concepts and guidance to students. The ability to fluently speak, read, write, understand, and respond to a variety of spoken and written communications as well as effectively communicate policies, procedures, and information in a positive, professional, and courteous manner.
• Ability to collect, analyze, and assess data with record management and/or U.S. government reporting tools, and make effective recommendations to enhance continuous improvement and efficiency.
• Technical computer skills are sufficient to create word-processing documents, spreadsheets, and data collection, and create reports.

• Bilingual/Multilingual fluent in Spanish, Somali, Karen, Anuak, Nuer, or other languages that reflect our student body, workforce, and communities.
• Demonstrated experience working with multicultural and underserved populations.

• A working knowledge of complicated and ever-changing Federal and State regulations governing financial aid programs, along with the goals and objectives of the Financial Aid Office.
• Experience using MinnState Integrated Student Record System and Image Now
• Working knowledge of the rules, regulations, and policies as established by MinnState and Riverland College
• The ability to maintain the confidentiality of private information according to law, rules, policies, and procedures is essential.
• Knowledge and experience using U.S. Department of Education software and websites, including NSLDS, COD, and FAA Access
• Five or more years of experience within higher education financial aid/student services, preferably in the Minnesota State Colleges and Universities system
• Proven knowledge of Title IV regulations and programs

• Self-starter and an ability to function with minimal direction. Ability to collaborate with team members between departments to execute initiatives.

Riverland Community College is dedicated to fostering an environment where employees, students, and the region thrive. Guided by our vision, mission, and values, we provide excellent opportunities for every student to reach their academic and career goals. Our values focus on cultivating student growth through service, collaboration, innovation, and respect. We offer a supportive and innovative culture that values individual and team contribution, with a commitment to diversity and inclusion.

Diversity and Inclusion: We are dedicated to continually developing a workforce that mirrors the diversity of our students and communities. We recognize the value of diverse experiences and perspectives, which enhance our ability to serve the people of our region effectively.

Hispanic-Serving Institution (HSI) Commitment: Riverland is an emerging Hispanic-Serving Institution. We welcome candidates with an understanding of HSIs and the Latinx student experience, further enriching our inclusive community.

Student-Centered Education: With small class sizes, personalized instruction, and hands-on learning. Riverland offers student-centered education that empowers individuals to succeed. Our diverse range of credit and non-credit courses caters to various learning modalities.

Program Offerings: With campuses in Albert Lea, Austin, and Owatonna, Riverland offers associate degrees in over 90 career options, as well as liberal arts and sciences, and customized training, providing comprehensive educational opportunities for all.

Community and Quality of Life: Located in southern Minnesota, our region boasts excellent public and parochial education systems, diverse recreational activities for all seasons, and upscale communities, enriching both personal and professional lives.

Join Riverland Community College, where dedication to employees, students, and the region drives excellence in education and service.

To learn more about Riverland or Minnesota State, visit www.riverland.edu or www.minnstate.edu.